Refund & Cancellation Policy

Effective Date: July 9, 2026

Because every itinerary is created specifically for each client, our services involve significant time and research. This policy explains when refunds are available.

Before Work Begins

If you request a cancellation before we have started research or itinerary creation, you are eligible for a full refund.

After Work Has Begun

Once research or itinerary creation has commenced, the fee is generally non-refundable due to the personalized nature of the service. If you believe there is a problem with your itinerary, please contact us — we review requests in good faith and may offer a partial refund at our discretion.

Revisions

We want you to love your itinerary. Reasonable revisions are included to ensure your itinerary reflects the information provided in your travel questionnaire. Additional revisions outside the original scope may incur an additional fee, which we will quote before proceeding.

Delivery

Completed itineraries are delivered digitally by email, typically within 5 days of receiving your completed questionnaire and payment, unless otherwise agreed.

How Refunds Are Processed

Approved refunds are issued to your original payment method through Stripe and may take several business days to appear on your statement.

Contact

To request a cancellation or refund, email mappedforher@gmail.com.